Refund policy

Refunds & Returns

We're proud of the outstanding quality and craftsmanship of our products, and we provide a 100% Satisfaction Guarantee against any manufacturing defects.

As each order is made just for you, refunds or cancellations aren’t usually required — but if there’s ever a product or process issue (e.g. workmanship defects/faults or damage in transit), we’ll make it right.

Please note:

• For faulty products: If notified within 30 days of you receiving your order, we will aim to fix or replace any faulty product.
• For non-faulty products, customers are responsible for all return shipping costs and must be within 30 days of receiving your order*.
• A 10% restocking and administration fee may apply to certain returns.

*Fabness is not responsible for customer-generated mistakes or errors, including spelling, typographical or grammatical errors, order quantity, or other ordering errors. Please be sure to preview your order carefully before placing it. Images and text are printed exactly as they appear in the Preview. We do not proofread or correct customer-supplied content.

If you have any questions about returns, please contact us — we’re here to help.